Effective date: June 13, 2018
Work Train Fight (“us”, “we”, or “our”) operates the https://worktrainfight.co.za website (the “service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data which you provide to us while using the WorkTrainFight website (the ‘site’) or certain services of our Gym. By visiting the site or otherwise providing us with your personal information by using our services, you agree to be bound by the terms of this policy, service and choices you have associated with that data.
You can always choose not to provide information. Should you not want to receive e-mail or other promotional communications from us, tick the relevant opt-out box in your terms and conditions of membership or let us know in writing if you don’t want to receive these communications.
WorkTrainFight is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our service to you.
What personal information do we collect from you when you sign up for the Gym membership, visit our website or blog?
When signing up for your Gym membership, registering on our site or subscribing to the newsletter, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
First name and last name
Next of kin
Cookies and Usage Data
We may also collect information based on how the service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When do we collect information?
We collect information from you when signing up for your Gym membership, registering on our site or subscribing to the newsletter.
How do we use your information?
We may periodically send you newsletters, emails of similar communications featuring promotions, news about new products and services or other information we think may be of interest to you.
How do we protect your information?
Security for all personal information is extremely important to us. We store your personal information securely and use encryption and/or other special procedures designed to protect the information we collect from loss, misuse, unauthorised access or disclosure, alteration or destruction.
We do not use vulnerability scanning and/or scanning to PCI standards.
We use regular Malware Scanning.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You will be able to do this via your browser settings. Since each browser is different, look at your browser’s Help Menu to determine the correct way to modify your cookies.
If you turn cookies off, it will not affect user experience.
Use of Data
WorkTrainFight uses the collected data for various purposes:
To provide and maintain the service
To notify you about changes to our service
To allow you to participate in interactive features of our service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the service
To monitor the usage of the service
To detect, prevent and address technical issues
Security of Data
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Security in terms of Payment Methods
Your information provided is only used to process your payment. We do not sell or redistribute your information.
All online credit transactions performed on our website using the ‘Stripe’ Payment Gateway, are secured payments. ‘Stripe’ is compliant with the Payment Card Industry (PCI) Data Security Standards.
The following security methods are applied to these payments:
- Payments are fully automated with an immediate response;
- Your complete credit card number cannot be viewed by WorkTrainFight or any other outside party;
- All transactions are performed under our SSL Certificate which is installed on our website. SSL (Secure Sockets Layer Technology) is an encryption technology that creates an encrypted connection between the web server and your (the visitor’s) web browser so that confidential information can be transferred. Your secure site is accessed via https:// rather than http://, and indicated by a padlock icon in web browsers. The SSL certificate validates the domain ownership against registry records;
- ‘Stripe’ is an authorised third party processor for all the major South African Banks;
- ‘Stripe’ at no time touches your funds;
- All monies are directly transferred from your credit card to the merchant account held by WorkTrainFight.
When you have agreed to sign a debit order, your monthly installment will be paid in terms of the authorisation you have provided, and you consent to collections being made from your account and transferred to the account of WorkTrainFight.
We do not sell, trade or otherwise transfer, to outside parties, your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google Analytics on our website.
We have implemented the following:
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
You are able to set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Fair Information Practices
The Fair Information Practices concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Our service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
How does our site handle Do Not Track signals?
We honour do not track signals and therefore do not track, plant cookies or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It is important to note that we allow third-party behavioral tracking.
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.
If you wish to amend any personal data, or to request that we delete any information about you that we have obtained, you may contact us by email at email@example.com.
By email: firstname.lastname@example.org
Registered Address: 2 Quintin Brand Street, Persequor Techno Park, Meiring Naude Road, Lynnwood, South Africa.